This entertaining, interactive, content-rich seminar shows how to create a culture of celebration leading to more innovative, authentic, responsive employees. Learn what the most admired companies are doing to honor, celebrate, engage and retain employees & customers. You will discover that those who celebrate stay connected.
Scott Friedman, CSP, (Certified Speaking Professional), 2004-05 President of the National Speakers Association, is the author of three books and co-author of four others. His latest book, “Celebrate”: Lessons Learned……..read more
Develop a “celebration mentality,” which becomes a way of life.
Learn the power of gratitude in creating happier employees and customers.
Learn fun, innovative rituals for fostering an open and engaging workplace.
Combat stress and celebrate with the “One-Minute Humour Break.”
Understand how the element of surprise can be used to facilitate a better connection with employees and customers.
Learn to develop your unique sense of humour to help build better relationships.
Understand and implement the “Perfect World” concept.
Become a better story celebrator through the “Pause,” “Half the Words” exercise and through playing “What If?”
Discover how practicing humility and self-accepting humour can help build a connected culture.
Learn to effectively use humour and celebration in demonstrating service excellence
Who Should Attend
Directors Heads of Departments, VPs, Senior Managers, Managers, Leaders from the following departments: Human Resources, Training, Marketing, Customer Loyalty, Employee Relations, PR & Communications, Sales, Business Development, and anyone who wants to build a healthier culture and create a better experience and loyalty with their employees and customers.