speaker-photo

Ben Whitter

The Holistic Employee Experience (HEX)
Ben Whitter is a globally recognized thought leader and pioneer in the field of Employee Experience (EX). He is the author of three ground-breaking books—Employee Experience (2019), Human Experience at Work (2021), and Employee Experience Strategy (2023)—that have shaped global best practices in leadership and culture. Named by Thinkers50 as one of the world’s leading management thinkers, Ben was also a finalist for the Talent Management Distinguished Achievement Award. His multi-award-winning HEX model has reached millions and been adopted by organizations including L'Oréal, Sanofi, Unilever, Chevron, and GSK. As a keynote speaker, coach, and advisor, Ben has delivered impactful sessions in 40+ countries, and his insights have been featured in Forbes, BBC, The Economist, The Times, and top HR publications. Ben continues to inspire leaders and organizations to build meaningful, human-centred experiences that unlock both performance and purpose.

Author of the global bestsellers on EX | Thinkers50 & HR Most Influential Thinker | Creator of the HEX Model | Inspiring World-Class Employee Experiences Around the World

This dynamic 2-day workshop introduces the Holistic Employee Experience (HEX) model—a proven framework for building high-performing, human-centred organizations. Led by global EX expert Ben Whitter, the workshop explores how world-class companies embed purpose, trust, and truth into every stage of the employee journey.

Participants will learn how to design impactful experiences, unify brand and culture, and drive measurable value through Return on Experience (RoE). The sessions blend cutting-edge strategy, practical tools, and hands-on exercises to help leaders and teams deliver meaningful change—across functions, touchpoints, and time zones.

  • Explore the HEX model and its impact on performance and culture
  • Discover what makes world-class leadership and human-centred teams
  • Learn practical tools for designing high-impact employee experiences
  • Build trust, purpose, and alignment from pre-hire to retire
  • Drive business outcomes through RoE (Return on Experience)