Employee experience – your  powerful route to Greater innovation, productivity, and customer satisfaction

Speaker: Belinda Gannaway

To navigate the complex issues faced by organizations today – from skills crisis, to AI, multi-generational workforces, distributed teams and more – organizations must develop greater capacity to experiment and explore (or remain at the mercy of uncertainty and change). Author and speaker Belinda Gannaway will explain why employee experience and organizational culture are fundamental to building this capacity – and share insights, tools and methods to help you do something about.

This is a practical and interactive workshop where you will get to experiment with the ideas and approaches, as well as collaborate with your peers. As a result of attending this workshop, you will be able to confidently:

  • Make a strong business case for a strategic focus on employee experience
  • More effectively use data and insight to define and evaluate an effective EX strategy
  • Apply EX design tools and approaches, including journey maps, personas and empathy maps, ideation and prioritization
  • Make the case for more agile ways of working to sustainably deliver a better EX
  • Develop managers and leaders who are better placed to ensure a healthy organizational culture and enhanced EX
  • … and apply new positive psychology techniques to your own work and leadership.


  • Date : 22/10/2024 - 23/10/2024
  • Venue : Kuwait

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